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Consultancy and Services

Supporting dental practices through meaningful, sustainable growth

Dentalandme provides consultancy, training, and implementation support for dental practices looking to modernise, grow, and embed innovation confidently across their teams.

My work focuses on practical delivery, not theory - ensuring services, systems, and digital tools are adopted properly and continue to work long after initial implementation.

Practice & Service Development

Helping practices introduce and grow services that actually work

I support practices to develop and implement services that are:

  • commercially viable

  • clinically appropriate

  • aligned with existing workflows

  • supported by the whole team

This includes identifying opportunities for growth, removing barriers that prevent services from embedding successfully, and supporting leadership teams through change.

Typical support includes:
  • Introducing new services into practices

  • Reviewing and refining existing service offerings

  • Supporting leadership teams with implementation planning

  • Aligning clinical, operational, and commercial goals

  • Improving team engagement around service delivery

Mark Bundy, Clinical Lead

“Long-standing barriers were finally removed. Services we’d been asking for years to implement were delivered quickly, and the benefits followed immediately.”

Team Training and Education

Building confident, capable dental teams

Training is tailored to the reality of working in practice - practical, supportive, and focused on confidence and consistency.

I work with:

  • Dental nurses

  • Reception teams

  • Treatment Coordinators (TCOs)

  • Practice managers

  • Practice owners

  • Clinical leads

Training is designed to empower teams in their roles, improve communication, and ensure systems and processes are followed consistently.

Areas of Focus
  • TCO role development and implementation

  • Improving patient communication and confidence

  • Supporting reception teams with workflows and systems

  • Leadership support for managers and leads

  • Whole-team engagement during periods of change

Alice Hulme, Practice Manager

“Lamia built our TCO from the ground up. Within days, confidence, clarity, and patient engagement had transformed.”

Digital Dentistry & Intra-Oral Scanners

Supporting confident adoption of digital technology

I specialise in supporting practices with the adoption and integration of intra-oral scanners and digital workflows.

This goes far beyond training on how to “use” a scanner -  it focuses on embedding digital technology into:

  • treatment planning

  • patient communication

  • team workflows

  • revenue-generating services

I work closely with clinicians, nurses, and TCOs to ensure scanners are used confidently, consistently, and effectively.

Support Includes
  • Intra-oral scanner training for the whole team

  • Embedding scanners into daily workflows

  • Improving patient understanding and acceptance

  • Supporting digital treatment planning

  • Helping practices maximise ROI on digital investment

Melissa Clews, Practice Manager

“Scanner usage more than doubled after Lamia’s training. Clinicians are confident, workflows are smoother, and private revenue has increased.”

How I Work

A collaborative, hands-on approach

Every practice is different. My work is:

  • bespoke and tailored

  • collaborative, not prescriptive

  • focused on long-term adoption

  • supportive during change

Support can be delivered:

  • on-site

  • remotely

  • or as a combination of both

The aim is always to leave practices feeling confident, capable, and supported.

Work with Dentalandme

If you’re ready to implement innovation properly and support your team through meaningful change, I’d love to connect.

Email: dentalandme@outlook.com

Instagram: @dentalandme

LinkedIn: Lamia Murray

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