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The dental chair can be perceived as the place where decisions are already made for patients and not with them. When a course of treatment has been suggested to the patient, this can almost feel abrupt but also very overwhelming.   Taking impressions; when the patient is biting into a tray of material (often referred to as moulds) – is very messy, most of the time uncomfortable and endures a long wait. This leaves the patient without an option to see what’s happening and ther

Lamia Murray shares her experience and insights on how best to prepare for CQC inspections and manage compliance to alleviate stress. Navigating the intricate landscape of dental practice management involves more than just overseeing day-to-day operations. For a practice manager, ensuring that both the staff and patients receive optimal care while maintaining compliance with regulatory standards is paramount. The daily grind of a practice manager As a practice manager, the re

Lamia Murray shares her experiences and insights on her journey to becoming a Practice Manager.   What is a Practice Manager? Practice Management is much more than “sitting behind a desk’ and doing paperwork all day. Ultimately you are the eyes, ears and brains of the business. It’s a role demanding a direct approach ensuring that our patients receive outstanding care.  You are responsible for the day-to-day running of the practice certifying you are meeting the business need

Lamia Murray shares her experiences and insights as to why the use of a TCO is important. Dentistry, a fast growing and forever evolving world of patient care. The role of a TCO has become fundamental. Lamia Murray, an experienced Dental Professional talks about the importance of this role and how this significantly enhances the patient journey while optimizing efficiency of clinical procedures. What is a TCO (Treatment Coordinator)? A treatment coordinator is a vital part of